Ikon TOM m fade Web Touch Panel

Web Touch Panel in ipodThis is a web solution that you access via a web browser. The points listed below are all part of the standard version, but both design and functions can be customized to fit your specific needs.

Functions (Standard)

  • Call the next customer
  • Forward customers to another workstation along with a text message
  • Put customers on hold
  • Alert the back office in case of needed assistance at the workstation
  • Place customers in a different service type
  • Text message registration

Case history of customer activities using case codes

Statistics Information (Standard)

  • Number of waiting customers
  • Waiting time
  • Current status
  • Name of queues