Web Touch Panel
This is a web solution that you access via a web browser. The points listed below are all part of the standard version, but both design and functions can be customized to fit your specific needs.
Functions (Standard)
- Call the next customer
- Forward customers to another workstation along with a text message
- Put customers on hold
- Alert the back office in case of needed assistance at the workstation
- Place customers in a different service type
- Text message registration
Case history of customer activities using case codes
Statistics Information (Standard)
- Number of waiting customers
- Waiting time
- Current status
- Name of queues